Q:why does the battery run out quickly?
A：Wake up frequencies,recording,and WiFi signal intensity are main factors that affect battery life. please check if there are excessive vides clips every day,if there are many false triggers,please try to lower the trigger sensitivity setting.
Q:Where can I install this camera?
A:You can install this camera anywhere in the wild, or in your backyard. It’s recommended to install the camera in a higher place than other trail cameras so that you can get a better view by using its pan & tilt function and make the camera more invisible to animals.
Q:Can I view live through the camera all the time?
A:Yes. Please note if you view live through the camera for a long time, its battery will be consumed quickly.
Q:How can I charge this camera? Is the solar panel a must?
A:You have two charging options (including solar charging):
Option 1. Have the camera connected to a solar panel for non-stop power supply.
(Also recommended as the friendliest charging option for the camera’s battery.)
Option 2. Charge the camera (with its non-removable battery) via a 5V 2A USB charger. (Please note that it’s OK to charge the camera while it’s working, but not for long.)
Q:How long does the battery last?
A:The camera comes with a rechargeable battery. Normally, the battery lasts for about 1-4 weeks per charge (Actual use varies based on settings, use conditions and environmental factors.) When the battery level goes down to 10%, the camera will send you a low-battery notification.
For non-stop power supply, you can connect the camera to a solar panel (purchased separately).
Q:Does the camera have an SD card?
Yes, the camera has a 64GB micro SD card built-in.
The camera actually supports Max. 128GB micro SD cards with FAT32 format and Class 10 or higher read & write speed.
Q:How does 4G work on this camera?
A:Similar to your cellular phone, cellular trail cameras need a SIM card with a data plan to transmit video signals over 3G/4G network.
The common SIM cards offered by carriers like T-Mobile and Vodafone can work for this 4G camera (as they can for your cellular phone). Click to check supported carriers in available countries and regions for this camera.
You can also contact our support for consultation.
Q:What Does the PIR Sensor Work for?
A:PIR sensors are more sensitive to infrared radiations from humans or animals, and thus can dramatically reduce false alarms caused by fluttering moths or flying twigs.
Its full name is passive infrared sensor. It measures the infrared (IR) light radiating from objects with a temperature above absolute zero. When the amount of infrared radiation changes, it triggers detection.
Q:Does the battery support charging function?How to charge?
A:This monitor has built-in 2 lithium batteries.When the external power supply is connected,the power supply will charge the battery.When the external power supply is removed,the lithium battery will provide power for the device.
Q:Does it support voice intercom,how to intercom?
A:Voice intercom is supported,select the intercom IPC channel,after zooming in,click the intercom icon,Long press the icon to talk,the intercom function can be realized;after releasing,the talk ends.
Q:What is the reason why the preview screen will be on and off for a while?
A:This phenomenon means that there is interference between the
connection signal between the camera and the host,and you can refer tothe “Device Installation”instructions.
Q:What is the function of the USB port?
A:1.It can be used to connect the mouse to achieve the same function as touch;
2.It is used to connect the U disk to realize the backup of video files. Please restart the system once when inserting the U disk
